Reviews

I am happy with the service I got from Alpha and l will call them the next time I need repairs. They came back and made sure everything was working at their busiest time of year. I did get the green plan. Thanks again Michael and Jason.

I felt very comfortable with him and is polite and professional.

Nick was very friendly and professional

Nick was here when he was supposed to be and a very pleasant young man. His attention to detail while he was here was very impressive.

The guys came in and got right to it. They kept me informed of everything they were doing and they were so courteous and patient. They researched the best price and we received a great rebate also! Thank you Alpha Heating for always being there when we needed your help.

My wife and I recently had our gas furnace of 19 years, shut down and quit operating. After researching the many excellent reviews of Alpha Heating and Air Bandon, I elected to use their services.
As it turned out, we needed a whole new furnace and AC unit. Logan recommended that we go with a Carrier unit, that would heat our house without issue. We took his suggestion. Kyle showed up the next day after my initial call to Alpha. He inspected everything, to see what the job would require. It was very clear that he knew exactly what he was doing, and there was no doubt that we were in good hands.
Kyle and David showed up at 8AM sharp the next day, and did the complete install in about seven hours. The install was done with expertise, and everything thing was explained to us, regarding our new furnace/AC unit. There were no hang ups and no issues with the install. We are quite pleased with. the Carrier unit that they recommended to us.
I want to also stress that we are quite pleased with our entire experience of working with Alpha. From Roxanne and Jason, to Terri and Logan, the entire experience was professional and ethical.
If you live in the service area of Alpha Heating and Air Bandon, don’t think twice about using anyone else.

Scott Snyder
Coos Bay, Oregon

I have had techs from other company’s come to fix my heat pump3 times, no one seems to know what the problem is. every year the same problem occurs. Jason from alpha heating knew exactly what the problem was and fixed it. I am very happy with alpha and would recommend to anyone who needs work done on their heating systems

Jason was great, super helpful, informative and kind!

Appointment was kept on time, very courteous thorough, very professional

Michael was punctual and quick to find the issue and fix it. I highly recommend and will be using them again.

Michael was on time, courteous and efficient.

Michael was efficient, polite, friendly, explained everything and gave suggestions for maintenance I can do. He even took his shoes off before coming in!

Michael came to check our heat pump water heater. Diagnosed potential issues. Called back next day to explain cost of replacing individual malfunctioning parts versus installing new unit. We opted for the new unit. Michael was very prompt in responses and very professional

Very nice person. Knows that he's doing. Did his job.

Jason was great! He showed up on time, with a great attitude and helped me with my issue. I would highly recommend!

Michael did another bang up job of servicing our heat pump. It’s always a pleasure when he shows up.

Resolved repair issue quickly. Installed replacement part and system was back to operating normal.

Michael was right on time. Very courteously removed his shoes. Very efficient. His service was exemplary.

I discovered Alpha Heating when I moved to Gold Beach five years ago. They installed a brand new HVAC for half the price of other estimates they come out twice a year to make sure everything‘s OK today I mentioned that I cough when I go into one bathroom and Nick spent some time walking around the house and suggested that I might have asperGillis , and where it might be. How do you let my dog play with him for the entire time he was here. Max is very happy.

Work accomplished timely and professionally, staff very helpful

He was friendly and polite. He knew what he was doing.

Jason was kind and informative. I really appreciated learning how to use my mini-split more efficiently.

Above exceptional. He did an outstanding job.

These guys really know their stuff and have a great team behind them. Definitely recommend.

Michael was very informative and took the time to really explain what was going on with the system. Very pleased with the outcome.

Michael did a great job, very knowledgeable and efficient, very pleased with maintenance.

Michael was prompt, professional and very personable.we enjoyed having him in our home.we have large,old dog and he gave him lots of attention so he didn't feel threatened having Michael in his house as we have very few visitors.Michael was knowledgeable about our unit and explained everything in detail to myself and my wife.thank you so much for sending him our way.but I must say, everyone from this company has given us excellent service .they have all been kind and considerate.just a pleasure to do business with.i would recommend this company if you have heating needs.we will look forward to having Michael come see us again next time for our annual check up.

As always efficient , Honest and prompt! 10/10

Very professional!

Very knowledgeable, friendly, and on time.

Hi, I was very happy with David and Kyle the installers. This is the third mini split.. They have put in for me. They were very fast very professional and it looks great. I highly recommend them.!

Jason was very professional and informative. I will be using Alpha in the future.

Alpha service people were friendly, knowledgeable and professional, and efficient and courteous.

Michael was on time and did a thorough check of our system. He fixed the problem. It’s great to have a guy who knows his craft and took the time to explain the fix and suggest ways to make our system work better. We will be using Alpha again.

Have to add another five star review here. Jason came out and fixed my terribly sick heat pump, and despite its age managed to get the parts under warranty so I was only charged for labor. He hustled through, efficiently and professionally, keeping me at just an hour labor cost. Office staff were very friendly and easy to make an appointment with. Jason is very knowledgeable and even trained me on the many buttons on my remote which never happened when I purchased it from another company years ago. Great experience. Most appreciative! 😊

Ordered annual maintenance for our HVAC and gas fireplace. He showed up early and did a very thorough job. Would definitely recommend Alpha H&A and will use them again.

This is our 3rd year getting our ductless system maintenance completed by Michael. Again, he knocked it out of the ballpark. He’s extremely knowledgeable and always a pleasure to work with. Thanks for making it so easy to get our maintenance done.

Punctual and perfessional!

Awesome service

Michael was very professional and knowledgeable about the furnace.
Explained the purpose and value and savings by upgrading with a heat pump.

Could not fix it but did not charge me

Annual maintenance done by Michael. He is prompt, friendly, professional, knows what he is doing and wastes no time doing it. He is always respectful of persons and property. I have found him to be not just knowledgeable but willing to explain things in such a way that even I, non-mechanically inclined, can understand. His can-do attitude is one of the reasons I decided to switch to Alpha two years ago. I'm happy that I did.